Archive for December, 2005

Eat it, Paid Airport WiFi

Waiting for my plane at Oakland airport and rather than connect to the web via their $10 (!) WiFi network, I’m online using my EDGE-enabled cell phone. (See previous entry for more info on this phone). 2006 is gonna be an interesting year. Either broadband (DSL/WiFi/EDGE) will become so cheap that it will become just a total given like electricity or natural gas, or the Telephone / Cable companies will succeed in establishing a new payment structure that keeps connectivity artificially scarce and expensive. Let’s hope it’s not the latter.

A happy accident

I was renaming a button today in Flash, from its default “Button” to the (slightly) more descriptive “Back.” As I was entering the new label, I realized that I had not fully selected the text before I started typing, so I paused to correct my error. At the moment I stopped, I noticed that I had created a new and hilarious word: “ButtBacon!” Mmm… Delicious

Godfather of Emo?

I walked past a biography of D.H. Lawrence in a bookstore the other day, and I was like, “Whoa! I had no idea he was a beardo. He looks like he could be in some emo band!” (See illustration at right). Then today as I was preparing to make this post I figured, “Hmm, I’ll take a look at some of his stuff online…” Now I’m sure he could be in an emo band! I think there must some mystical beardo connection down through the ages that people tap into at various points when they’re gonna write stuff like:

To Women, As Far As I’m Concerned

The feelings I don’t have I don’t have.
The feelings I don’t have, I won’t say I have.
The felings you say you have, you don’t have.
The feelings you would like us both to have, we neither of us have.
The feelings people ought to have, they never have.
If people say they’ve got feelings, you may be pretty sure they haven’t got them
So if you want either of us to feel anything at all
you’d better abandon all idea of feelings altogether.

Then if your beard gets too long you start writing about, you know, dragons or forest creatures having parties in the trees. If I could just get some more data points I could calculate some kind of function to correlate beard length with lyrical content. I’m sure of it

Hooray, here comes the Diamond Age

Wired News says that moving, flashing, scrolling packages made of “digital paper” will be on store shelves inside of two years from today. In keeping with my tradition of pulling a humorous or otherwise notable quote from the articles I link to, here’s a doozy from Axel Greft, an engineer at Siemens:

When kids see flashing pictures on cereal boxes we don’t expect them to just ask for the product, but to say, “I want it!”

Reading this, it’s pretty obvious that Mr. Greft has possibly never visited a supermarket himself, since anyone who *has* ventured down the cereal aisle is well aware that kids are already on some whole other level of psychological warfare shit with their parents over cereal, flashing boxes or no.

Do Your Worst

Ok, cellphone providers… I’ve ordered a new phone it’s now safe to release all the awesome phones you were saving until after I’d made my commitment! =)

[UPDATE] Well, we’re off to a good start. T-Mobile rejected my application for an account because (apparently) you can’t use a cell-phone number to apply for a cell-phone account. Luckily, after a few calls to the “secret” Amazon customer service number things are back on track. Now I’ll just sit and wait paitently for the phone to arrive so T-Mobile can screw up my number migration!

From the Gutter to the Stars

Apparently AirTran and Wendy’s are giving away free plane tickets to anyone who can produce 64 soda cups from the restaurant. Since anyone who could actually drink that much Coke probably would have a hard time fitting in an airline seat, it’s no surprise that people are trying to acquire these things in various other ways, mainly dumpster diving and online auctions. Anyway, you can follow the link above for the whole story, but I just wanted to call into question this one statement made by AirTran’s VP of marketing, re: potential downsides to the promotion:

When we looked at the pros and cons of it, the cost of getting exposure for AirTran outweighed the bad.

Are you sure? Because in my mind, AirTran’s slogan now might as well be, “Sit next to somebody who just climbed out of a dumpster!” Well I’m sorry, but I get enough of that on the bus.

Kompakt’s Kinda Krappy

So Kompakt has this thing where you can purchase MP3s online. It’s kinda like Warp’s Bleep except that it is largely sucky. Here’s my problems with it.

  1. It’s slow as fuck. I’ll allow that maybe their server is all up in Dusseldorf or Cologne or whatever, but please… If you’re going to encode the damn things at 320 KBps, can we at least try to get the download speed somewhere up in that vicinity? Otherwise, it’s just perverse.
  2. The site is coded in such a way that I can’t even post a link to an album on here. (In case you’re curious, their entire shopping cart is built in HTML forms, and they all submit to the home page. It really looks like they did this so that “http://www.kompakt-mp3.net/” is the only thing you ever see in your browser’s address bar. Laaaaame. Oh, did I also mention that it was a pain in the ass to even figure this out, since their HTML source all outputs on a single, unbroken line? Well, it does.)
  3. Anyway, if I could post the album link, I’d let you know that I purchased the album “Okie Dokie It’s The Orb on Kompakt” recently, and while I’m really enjoying the MP3s, what I’m not enjoying is the fact that *after* purchasing the album I found out that they were selling the same exact album for half the price in another part of the shop. Why the difference? Well that’s the truly stupefying part. See the MP3s I bought are from the Double Vinyl version of the release. The cheaper ones are from the CD. Just to be clear. I am *not* getting a hard-copy of this music, and I’m pretty sure that there is no difference between the MP3 versions of these items (In fact if there is, that’s a whole other problem.)

So the whole point of all this ranting is this: Due to carelessness on my part and a basic lack of understanding of the economics of online retailing on Kompakt’s part, we have a problem. Now once I get to work and dig up my “customer number” they are going to hear about it! (Did I mention that they don’t email reciepts, instead opting to give you a random number to keep track of your order?) I’ll follow up here and let you know if I get a refund. In the meantime, I’ll continue to suggest that you take your online MP3 shopping to a place that knows what they’re doing.

ps. How awesome is it that Bleep sells Thrill Jockey records (including Bobby Conn) now? The answer? Very. =)

pps. How not awesome is it that Bobby Conn is doing a residency at Schuba’s next month, and here I am all the way out in the middle of the other side of the country? I’ll leave this one for you to figure out =P

[UPDATE] Well here we are 3 days later and still no response from Kompakt customer service. I guess i’ll just eat the €6.26 they overcharged me. I am very disappointed in Kompakt’s unwillingness to work with an otherwise very satisfied customer to improve their site. Why is this so often the default mode of merchant/customer interaction? Has no one read cluetrain? (or hughtrain for that matter? =)

You been outta your fucking mind since I met you

Overheard a fantastic converstaion in a bookstore today. A guy came in and started talking with the owner. Apparently these two were acquainted already since the owner greeted the guy by name and asked him “What have you got for me today?” The guy reached into his bag and pulled out a few books which he hoped the owner might be interested in selling at his store. “They’re about longevity!” he proclaimed. The owner indicated that this was a topic of interest to him since he was “a old fucking man.” So the guy starts telling him about the first book, and after about maybe 4 or 5 words the owner cuts him off. “Is this about drinking your own piss?” It turns out that it *is* about drinking your own piss. So the owner asks what the other books are about. They’re *all* about drinking your own piss. This is where things get really interesting. The two guys start talking about what utter bullshit the whole medical/pharmaceutical industry is, and how “alternative” medicine is a million times better. It really seems like they’ve of the same mind here, but the owner draws the line at drinking piss. “Yeah vaccines are a scam he says, but so is drinking piss!” It’s somewhere around this point where the owner delivers the line that gives this post its title. The fantastic thing about all this is that their tone throughout the whole thing is just totally civil. Like both parties are convinced that the other one is bat-shit loco, but they’re going to hear him out regardless. After a bit of talk about how “This bird-flu bullshit is just a government scam to cull the population, cause AIDS didn’t work” and how “massage therapists are just in it for the chance to rub titties” they exchange pleasantries and go their seperate ways. Then some girl in the shop started telling the owner how cats were smarter than all of us, but he wasn’t buying it, since “why are they in bondage instead of running free through the jungle then?” Around this point I bought a book and left, contemplating the mixed blessing which is online book shopping.

No Irony please, We’re American

On the local FOX affiliate in the Bay Area, they have some hilarious “human interest” stories. A previous one was “Some guy who puts up signs in his window with thought-provoking quotes” Here’s an actual voice-over from that story: “His day starts in the kitchen when he reads 3 magazines a day. When he finds something noteworthy, he writes it down!” My favorites though are the ones where the anchors have to make reference to something video game related. (Recall the “Xbox Game” I mentioned a few weeks ago). Tonight there was a piece on the closing of a hobby shop in Mountain View. Apparently this place was going out of business because these damn kids today are not building models of WWII airplanes, but are instead “At home, pushing buttons on their Xboxes” or “At home on their Playstations, as they say.” This seems to be a cause of concern in the over-60 set, because “Where will the engineers of tomorrow come from, if they aren’t building things when they’re young?” One interviewee imagines that “They are going to have to build things on the computer I suppose if they’re not going to do it with their hands.” It was inevitable that this store had to close however, since “you can’t sell buggy whips to people driving hybrid cars.” Somebody remind me, when I am old, to get out an old PS2 controller and harass some kids about how their retinal implants and subdermal wifi connections are no substitute for 8 buttons and a D-pad.

In slightly less useless news tonight, apparently SFO has been chosen as the hub for Richard Branson’s new Virgin America. Certainly this is more exciting than being the American hub (Dallas) or the Northwest hub (Minneapolis), but I doubt Virgin America will bear any more than a superficial resemblence to it’s hip British sibling. I think I’ve linked to it before, but it seems appropriate to revisit Momus’ essay on Virgin v. British Airways vis-à-vis Britain v. the USA.

I’ve purchased the new David Foster Wallace book. So far, it is so good.

You suck.. What? I said “YOU SUCK!!”

I had a question for Quicken tech support recently and they did a horrible job of helping me. Finally I gave up, but now they keep sending me a “survey” about their performance. I’ve been ignoring it, since I figured even if I do reply, it’s not going to make any difference, but today after getting the “How’d we do?!” email for the third time, I sent them this:

Your tech support needs to do a much better job of actually reading customer emails. I have had to answer the same follow up questions at least 3 times.

Example: “Hi, I tried converting my QDF file as described on the website, but I can’t do it, do you offer a file translation service?”

Response: “Please look at the website for instructions on how to convert the file”

Question: “Ok, like I said, I already did that, what about this file translation service I read about on the site?”

Response: “The file needs to be converted to a QIF”

Question: “Yes, I *know* that, but I am not able to do that. Can you?”

Response: “Please call 1-800-Whatever”

Phone Question: “Hi, tech support told me to call you about having you translate a file from QDF to QIF? I have tried to do this myself, but I don’t have access to a Windows computer, so I can’t open the QDF”

Phone Response: “There are instructions on the website for how to convert a QDF using a Windows computer”

Phone Question: “You know what, never mind. I’ll get a friend to do it”

Follow up email: “How was our service?”

Response: (ignore)

Follow up email: “How was our service?”

Response: (ignore)

Follow up email: “How was our service?”

Response: (see above)

At this point I am basically discouraged from ever pursuing tech support from Intuit ever again, but then again, that’s the idea isn’t it? It’s just so damn expensive to pay competent tech support employees. I feel your pain, Intuit, I’m pretty broke too. Cheers and happy holidays!

And I didn’t even get in to the broken english I had to endure. That would have just been mean!