Eric Eberhardt
As a Producer & Product Manager for video games and web sites / applications, with a background in web development and scripting, I am fluent in the strategic, technical & creative aspects of interactive online development. Thanks to this broad perspective I excel at working with designers, engineers & clients to identify and document product requirements and to fulfill these via the development of custom sites, tools & applications.
My commentary on game development and other topics can be found on the web at antinomian.com, a personal site and weblog that I have updated regularly for the past 7 years.
EMPLOYMENT:
2009-Present
Web Producer – Online Marketing & Metrics – Viz Media – San Francisco, CA
Roles & Responsibilities:
- Managed product development & marketing strategy for high-traffic websites (VIZ Anime), iPad applications (VIZ Manga) and VIZ social-media presence
- Designed a metrics-driven framework for the planning & implementation of multi-channel online marketing campaigns including SEM, display, rich-media, video, social & email components
- Performed detailed analysis on sales data from a variety of online retail partners (iTunes, Amazon, XBLA/PSN, Bookscan) to measure the ROI for marketing efforts and gain insight into customer demographics & behavior (traffic quality by channel, lifetime-value analysis & etc.)
- Managed internal ad inventory across 15+ sites (OpenX)
- Acted as content/community manager for several high-traffic sites
2007-2009
Web Producer – Telltale Games – San Rafael, CA
Roles & Responsibilities:
- Product Management / User Experience Design & Testing for the Telltale Games website & related properties
- Online Content Strategy & Marketing – Competitive research & development of new initiatives in Social Networks, Online Distribution Channels & User/Community Management
- Project / Resource Management – Responsible for scheduling & tasking of staff, contractors & outsourcing agencies throughout all phases of product development
- Client Relations – Served as the main point of contact for all publishing & distribution partners
- Ecommerce / Fulfillment Operations – Coordinated 15+ episodic game releases across four game series on PC, WiiWare & Xbox Live Arcade and oversaw all related activities (Payment processing, Physical merchandise fulfillment and returns, Digital Rights Management, etc.)
Tools & Methodology:
- Microsoft Office + Visio and Adobe Creative Suite for the development of functional specifications, wireframes and sales / presentation materials
- Google Analytics / Website Optimizer, CrazyEgg and MySQL for tracking & analysis of user behavior and site performance
- Microsoft Project / Outlook and Bugzilla for project management & issue tracking
2005-2007
Game Producer – Backbone Entertainment – Emeryville, CA
- Managed development of multi-platform console game & downloadable titles and worked directly with publishers to test and ship these products on or ahead of schedule
- Credited Titles:
- Capcom Classic Collection Remixed (PSP 2006) – AP
- Capcom Classics Collection Volume 2 (PS2/XBOX 2006) – AP
- Sega Genesis Collection (PSP/PS2 2007) – AP
- Super Puzzle Fighter II HD Remix (PSN/XBLA 2007) – AP
- Sega Vintage Collection (5 Titles) (XBLA 2007) – Producer
- Super Street Fighter II HD Remix (PSN/XBLA 2008) – Producer
- Created and maintained schedules in Microsoft Project and Hansoft
- Authored game design documents and pitch/concept docs
- Designed, created and maintained a studio-wide bug tracking application in PHP / MySQL / JavaScript
- Worked directly with programmers, producers and designers to define and implement customized, project-specific functionality for this application.
- Advocated the adoption of Agile Development techniques at the project & studio level
2000–2005
Development Director / Project Manager – Mythryn Digital Storytellers – Chicago, IL
- Product Management / User Experience Design – Owned multiple simultaneous projects from initial concept and design through completion in a variety of development environments for clients at Northwestern University & several Fortune 500 companies (Accenture, Crane, CDW, Franklin Covey)
- Oversaw web application programming and development as department budget increased from $5,000 to $100,000+ annually
- Acted as administrator for all server/network technologies (IIS, Apache/Tomcat, ColdFusion, PHP, SQL, SMTP, SAMBA, DNS, DHCP, Active Directory)
EDUCATION:
Northwestern University – Evanston, IL
2001 – Bachelor of Science in Speech – Digital Media
TECHNICAL SKILLS:
HTML/CSS, PHP, XML/XSLT, Flash, ActionScript, JavaScript, Java Server Pages (JSP), ColdFusion, MS SQL Server, MySQL, Photoshop/Illustrator/InDesign, AfterEffects, Final Cut, Microsoft Project and Visio, Hansoft, Danube Scrumworks for Agile Development, MediaWiki, BugZilla, CVS, SVN, Perforce, SourceSafe, Apache/IIS Management, Linux/BSD Shell
REFERENCES:
Available upon request
